Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when using our services:

• Personal Information: Name, email address, phone number, address
• Identity Documents: Driving license, passport, or national ID details
• Payment Information: Credit card details, billing address
• Booking Information: Rental dates, vehicle preferences, pickup/return locations
• Communication: Messages and inquiries you send to us

2. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and managing your vehicle rentals
• Communicating with you about your bookings
• Sending booking confirmations and rental reminders
• Processing payments and refunds
• Verifying your identity and driving eligibility
• Improving our services and customer experience
• Complying with legal obligations
• Sending promotional offers (with your consent)

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, etc.)
• Insurance Companies: For insurance claims and coverage verification
• Law Enforcement: When required by law or to protect our rights
• Business Partners: With your consent, for joint services or promotions

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for 7 years for legal and insurance purposes.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Objection: Object to processing of your information for marketing purposes
• Portability: Request transfer of your information to another service

To exercise these rights, please contact us using the details provided below.

7. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: